SoftwareCity Bots mainly is a visual drag and drop Flow Builder based chatbot for Facebook Messenger and Instagram DM. It also comprises a feature for reply and private reply to comment on Facebook and Instagram. Besides, the marketing application has a feature for posting text, image, video, and carousel on Facebook and Instagram. Moreover, it has a feature for posting on other social media. True, the marketing software comes up with a complete SMS and Email marketing solution. On the other hand, it has a full-featured Ecommerce platform that could be set up inside Facebook Messenger, Instagram DM, and on web browsers.

On the SoftwareCity Bots Flow Builder, a visual drag and drop chatbot editor, you can easily build a fully interactive and highly responsive Facebook Messenger and Instagram bot. You can accomplish the entire bot building process on the Flow Builder without moving here and there. Therefore, you can effectively control all the messages, actions, and interactions among them. Looking at the bot on the Flow Builder, you can imagine how the bot will interact with your customers. Therefore, you can build the bot in a way that the bot can attract more and more customers. On the Flow Builder, you can build a condition-based intelligent bot that can take decisions based on users’ data and act accordingly. It doesn’t send random messages to every people. Instead, it sends the right message to the right people.

The SoftwareCity Bots Flow Builder is user-friendly and well-designed. You can build a bot on the Flow Builder by dragging and dropping very easily. Simply put, it makes the bot-building process super easy and straightforward.

The application has a social posting feature that can publish and schedule posts on different popular social media, such as Facebook, Instagram, Twitter, and so on. Besides, it has Facebook and Instagram comment growth tools that can comment and reply to comments under posts, send private reply and accomplish some other things on Facebook and Instagram. Also, the application has Email and SMS marketing tool that can send Bulk Emails and SMS to your customers.

Moreover, SoftwareCity Bots has a full-featured Ecommerce. With the Ecommerce, you can create robust and nice-looking Ecommerce stores that can live inside Facebook Messenger, Instagram DM, and on the web browser. The Ecommerce store can sell products to customers and receive payments via multiple payment methods, including PayPal and Stripe. Of course, you can use the Ecommerce store as the QR code digital menu for your restaurant. Well, after you have created an Ecommerce store, you can easily integrate it with a messenger bot on the Flow Builder. You can also create User Input Flow campaigns on the Flow Builder if you have User Input Flow and Custom fields, a SoftwareCity Bots Add-on. The User Input Flow can collect data from the users in a conversational way like a human being.

SoftwareCity Bots has a precise and well-organized dashboard. And from the Dashboard, you can navigate to different features easily, especially to the drag and drop Visual Flow Builder.

In conclusion, SoftwareCity Bots is a complete and comprehensive solution for your business.

Features

Messenger and Instagram DM BOT:

• Create a BOT by using Visual Flow Builder (Drag and Drop Bot Builder)
• Facebook Messenger and Instagram DM Bot
• Easy switching between Messenger and Instagram on Bot manager.
• Exact and String Match Keyword based reply
• Reply with Text, File, Image, Audio, Video, Gif
• Generic Template, Carousel Template, Media Template
• Post Back Buttons, Quick Reply Buttons
• Button of URL, Phone Number, Webview , User Birthday
• Quick Reply button of user Email, Phone Number
• Personalized Reply with First Name, Last Name
• Sync existing leads & migrate as BOT subscribers
• Subscriber Profile with gender, time zone & locale
• Segment subscriber by post-back button click
• Segment subscriber by private reply
• Segment subscriber by adding label manually
• Typing on Enable Option
• Custom delay in each reply
• Mark Seen Action enable option
• Icebreakers to help a user to start conversations
• Persistent Menu
• Different Persistent Menu add for Different locale.
• Your Brand URL set option in Persistent Menu
• Collect Email from Quick Reply & MailChimp Integration, ActiveCampaign Integration, Sendinblue Integration, Mautic Integration, Acelle Integration
• Collect Phone Number from Quick Reply
• Download Email & Phone Number as CSV
• Error reporting log of reply
• Export bot settings
• Save exported bot data as template
• Admin can save exported bot data as template for users
• Import exported bot data/Templates for any page

Ecommerce Store & Restaurant inside/outside Messenger (READ MORE):

• Mobile app like easy to use UI
• Multiple stores
• Contactless QR menu
• Product management
• Category & attribute management
• Coupon system
• PayPal, Stripe, Mollie, Razorpay, Paystack, Mercado Pago, and SSLCOMMERZ,SenangPay ,Xendit, and Instamojo, Cash On Delivery, Manual/Bank Payment
• Order management (shipping, delivery, reject & accept order)
• Order confirmation receipt in Messenger, email & SMS
• Receipt printing using thermal printer
• Store pickup and pickup points (can be ordered sitting inside restaurant)
• Saved delivery addresses
• Easy & flexible integration with Messenger Bot
• Implement as Restaurant Food Ordering System
• Abandoned cart recovery reminder [ Details ]

One Time Notification (OTN) Broadcasting (READ MORE):

• One Time Notification request button in bot settings
• One Time Notification Broadcasting after 24 hours
• Send Promotional Message
• Send Message with template

Auto Comment Tools:

• Auto Comment on Page Post as Page
• One-time & Periodic Comment
• Serial & Random Periodic Comment
• Auto Comment Template Management
• Emoji and spintax comment
• Choose Time & Date Interval of Comment
• Increase Page Engagement

Facebook Comment BOT Tools:

• Auto Private Reply for Post Comment.
• Auto Private Reply with Template Message (image, video, buttons, quick reply, carousel, generic template)
• Auto Comment Reply with Webhook as instant.
• Auto Comment Reply for Post Comment.
• Auto Like on Comment
• Dark Post Reply
• Reply Multi Image Post’s Each Image
• Highly Customization Auto Private Reply & Comment Reply Text.
• Filtering Word Based Auto Private Reply & Comment Reply Option.
• Full Report of Auto Private Reply & Comment Reply.
• Segment Subscribers
• Emoji and spintax message

Instagram Posting Tools: (Official API)

• Image post
• Video Post

Instagram Comment BOT Tools:

• Auto Comment Reply for Post Comment.
• Keyword Filtering Word Based Comment Reply Option.
• Manual Comment on Post

Live Chat:

• Chat live with users on SoftwareCity Bots
• Facebook messenger and Instagram live chat
• Easy switching between Messenger and Instagram
• Send message by changing the Tag
• Send Postback templates to user
• Add labels to the user

Facebook Posting:

• RSS Auto-posting
• Text, Image, Multi-image, Video & Link Post
• Carousel & Slideshow Post
• CTA Button Post
• Schedule/Instant Post to Your All Facebook Pages with a Single Click.
• Periodic Re-posting Ability
• Enable Auto Comment Reply Campaign With Post.
• Full Report of Posting
• Emoji Library

Social Media Posting:

• One click bulk post to 8 social media
• Facebook, Twitter, LinkedIn, Reddit, Blogger, WordPress,Medium
• Text, link, image & video posting
• Campaign scheduling
• Bulk Post Planner from CSV File [ Details ]

SMS Marketing (READ MORE):

• Import CSV Contact List
• Integrate with Most Popular SMS Gateways (Twilio, Plivo, Clickatell, Nexmo, AfricasTalking, Msg91, SemySMS, RouteSMS etc)
• Integrate Any Custom HTTP API for Local SMS Gateway Provider
• Broadcast SMS to Messenger Collected Phone numbers
• Broadcast SMS to Custom Imported List
• Campaign Scheduling
• SMS Notification During Phone OPT-IN Inside Messenger

Email Marketing (READ MORE):

• Drag and drop email builder
• Import CSV contact list & segmentation
• Integrate with most popular email gateways (SMTP, Mailgun, Sendgrid, Mandrill etc)
• Broadcast email to Messenger collected emails
• Broadcast email to custom imported list
• Campaign scheduling
• Get email campaign report, open rate & click rate
• Email notification during email OPT-IN inside Messenger
• MailChimp autoresponder intergration
• ActiveCampaign autoresponder intergration
• Sendinblue autoresponder intergration
• Mautic autoresponder intergration
• Acelle autoresponder intergration

Comparison & Search Marketing (READ MORE):

Modern Marketing depends on data analysis. SoftwareCity Bots provides facebook page analytics with hundreds of metrics.

• Website Comparison (like, share, comment, description etc)

Analytical Marketing:

• Facebook page analytics
• Facebook page messenger analytics
• Graphical reports & dashboards

Menu Manager (READ MORE):

• Create new pages
• Create new menu
• Drag & Drop menu manager
• Edit new created menu
• Delete new created menu

Demo

Backend Link: https://demo.SoftwareCity Bots.com/home/login
Frontend Link: https://demo.SoftwareCity Bots.com
Login as Admin
Username: admin@SoftwareCity Bots.com
Password: 123456

Feel free to create your own demo account if you are willing to test this app with your Facebook account. The easiest way to signup is signup using Facebook. Other users will not be able to login to your account. You can unlink your Facebook account after testing.